Support
Answers to common questions. For anything else, email me and include your macOS and app versions.
Last updated November 4, 2026
Email mail@tableai.org with what you were doing and, if you can, a screenshot. Never send your private API key, .p8 file or authentication tokens. Remove sensitive details from screenshots and logs before sharing them. See the Privacy Policy for how support messages are handled.
What do I need?
A Mac running macOS 15 Sequoia or later, and an Apple Developer account with access to App Store Connect. To try the app without an account, open the demo workspace: it uses fictional apps and makes no App Store Connect requests.
Which API key should I create?
In App Store Connect, go to Users and Access › Integrations › App Store Connect API and generate a team key with the App Manager role. Changing prices needs it. Download the .p8 file once, then add it in the app with its Key ID and Issuer ID. The key is stored in your Mac’s Keychain.
When do new prices show up on the App Store?
After you publish, the app reads the prices back from Apple to confirm them. Apple then applies them to the App Store on its own schedule, which can take a few hours and varies by country.
How does the free plan work?
You can publish once in any rolling 24 hours. A publication counts only when Apple accepts every change in it, so a partial failure doesn’t use it up. Importing, editing and previewing are never limited.
How do I restore or move my purchase?
Sign in to the Mac App Store with the same Apple Account, then choose Restore Purchases in the app’s Unlimited Publishing window or in Settings › Publishing.
How do I cancel my subscription?
Open your App Store subscriptions, or on your Mac open the App Store, click your name, then Account Settings › Subscriptions › Manage. Cancel at least 24 hours before renewal. For refunds, use reportaproblem.apple.com. Deleting the app or its data does not cancel a subscription. Buying Lifetime does not cancel an existing yearly subscription; cancel it separately in your App Store subscriptions.
How do I remove my data?
Choose Settings › Erase All Data. It deletes the app’s workspaces, history and the API keys it stored, then quits. Published prices stay on the App Store, and API keys stay active until you revoke them in App Store Connect. See the Privacy Policy for details.